Feature Requests

Connect help docs via a URL for the Autopilot Knowledge Hub to scan continuously rather than uploading updated PDFs.

Allow admin to define default visibility (public, unlisted, private) for new posts in a board. Also allow changing post visibility, so you can use it as a moderation feature.

When searching for posts, the Users page cares about any post activity, but the Feedback post, when using segments, only care about user votes, not about their comments.

Teams would like a nice overview of what's happening in Canny. Let us know what specific data you're interested in seeing!

It would be great to see Canny evolve to also feature support tickets, making canny a one stop shop for our app’s needs

For posts that have a large number of comments allow the AI summary to be made visible to end-users. The summary should be clearly delineated from actual comments and pinned to the top of the feature request. It would be nice to be able to collapse/expand the summary.

As a Hubspot user, we have contacts that are associated with 3rd party vendors we work with along with various other contacts that we do not want synced in Canny. We are ok with deleting these contacts in canny, but because the integration pulls in updates daily, the deleted users are brought back. We would like to be able to sync our Hubspot contacts based on a contact property or association within Hubspot to prevent users to populate within Canny to keep the link as clean as possible.

When linking a Post to Jira from Canny via the "Link Issue" option, allow users to search by the Jira URL, for example: https://company.atlassian.net/browse/Project-426

A single account can have thousands of users. It's impossible to go into each user individually to see feedback as a whole.