Search for terms in both title and comments
Currently you can only search for terms in the original post, not in the comments. Would be great to have the option to search either or both, so that you can find important terms wherever they get posted.
Add Google-like search options
When searching, it can be extremely helpful to narrow results by using Google-like search options such as phrases, denoted as "this is my phrase", and also blacklist words/phrases to exclude from the search results, such as -"exclude this phrase" or -excludeme.
Make tags public
Currently, tags are only available for team admins. Users should be able see them as well.
Hovering over tag should make it clear that clicking will remove it
Usually when you see a tag on an interface, clicking it brings you to the search result page of that tag. But on Canny, clicking it removes the tag. A simple strikethrough or X upon hover would make it clear to the user and prevent you from accidentally removing tags.
Generate Jira ticket on status change
This is a pretty separate step right now (change status → create Jira ticket). Might be nice to have it more streamlined.
Let us customize the names of the statuses. Specifically I want to change "Under Review" to "Researching" or "Scoping". "Under Review" sounds like the post is under review and might get deleted
Different roles for admins that gives/removes access to some admin features.
Global tags that apply to multiple boards
There are tags that we use across all of our boards. It would be nice if we could designate whether a tag is global and should exist across all boards or is specific to that particular board. It would save us from having to recreate the same tags across multiple boards.
Create a Changelog entry from an existing post
Problem: I am lazy, and would like my completed posts (e.g. a feature request) to be easily or automatically added to the Changelog. Possible solution: - Add an admin button (e.g. "Show in Changelog") to existing posts - Clicking the button shows the "New Changelog entry" form filled out with the existing post's data.
Customize the create post form
In addition to a title and details field, allow admins to add additional custom fields. In another setting where we use Aha to collect feedback from customer-facing teams, we have custom fields to prompt specific questions like: - how would this help solve a customer's problem? (text area) - what is the relevant product area? (single select) - steps to reproduce the bug? These Qs might be too much for a customer-facing feedback site, but they're super useful for discussing and sorting through ideas internally.