Feature Requests

Allow admin to define default visibility (public, unlisted, private) for new posts in a board. Also allow changing post visibility, so you can use it as a moderation feature.

Currently, the billing settings do not allow users to update their VAT or Tax ID. Enable a tool for users to update that from the Canny interface without the need for outreach to support.

If you have a really long list of notifications, it's pretty tedious to find just the unread ones that are far down the list.

It would be great if we could also embed the roadmap via a widget just like we can with the boards.

I wish I could add custom instructions/prompt to the Smart Replies engine so that I could be confident in the questions it would ask our users. For example, it currently seems to ask the user to identify security requirements relating to their suggestion. However, in our industry, our customers expect US to be the experts in security and compliance, and asking these types of questions would make us look somewhat incompetent.

Teams would like a nice overview of what's happening in Canny. Let us know what specific data you're interested in seeing!

Add a widget within Canny that integrates with Zendesk (different than the current one). It could suggest tickets to link based on the text values. Essentially a reverse of the current widget. Eg: On right hand panel of a feature request/post in Canny , a widget would be available that would list 3-5 zendesk tickets that are suggested for linking. The admin in Canny can then click to view the ticket in Zendesk if needed, or else see that it's a related request due to preview text. Once a ticket is linked, the space should refresh so you can keep linking (or skipping) tickets. This would be a much faster way to bulk up requests!!

Allow users to set up the Slack integration so that specific keywords on a Canny post/comment trigger a notification in Slack.