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Feature Requests
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Let us know which features would help you better collect and manage user feedback.
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Default board behavior needs to change
I am not even a customer of Canny. I am a Go High Level customer who uses Canny every single day. I have made maybe 15 feedback posts total. I have forgotten multiple times that the "board" or "category" or whatever exists. It feels completely separate when you're in the posting UI. It's off to the side and I have to go out of my way to remember it is even a thing. Multiple times I've accidently made posts in the "Ads Reporting and Attribution" category even if nots not related at all. It's just Go High Levels first board that auto populates when you go to fill out a feedback request. I'm not a dumb human. This is just bad UI and bad design. Also guess what? You can't change the category after you've posted it. Go to High Levels board and just look at the hundreds upon hundreds of miscategorized feature requests which will be lost to the Canny abyss. I can't imagine how annoying this is to sift through. Something needs to change. Make us physically click a category button or something. Please and thanks.
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13
Still want to be able to View Source, even if merged.
When manually merging requests that Autopilot doesn't merge, the "View Source" option disappears. Grouping features should not remove the View Source functionality.
1
2
I'dlike the Intercom integration to default to the "Create a post" view instead of the board
0
1
Create a theme on the spot, while wanting to tag a post with a theme
0
1
Drag and drop order posts on roadmap
Ability to change order of posts on roadmap. Current this in only possible by changing status and getting the last time stamp, which is crazy
1
1
show full content in Slack
truncating the post in Slack means my team has to go into Canny to see the rest of the post. "The whole point of posting notifications in Slack is so the team can see feedback where they already work, without needing to go into Canny just to look."
1
1
Assign Any User Be an Owner
I'd like to assign any user to be an owner of a post and not just admins. (for those who will implement feedback but don't need any other admin feature)
2
6
Add the CSV template requirements when uploading data to Autopilot
0
1
Allow roadmap factors to have values greater than 100
Currently, roadmap values can be 0-10 or 0-100. However, when setting a value for "Reach", we want to include a value that accurately reflects our customers and some customers have thousands.
1
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in progress
4
Welcome page for users
We'd like to have some sort of welcome page within the tool? I think being able to have a message from us as the first thing they see could be useful.
0
6
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