Let us customize the names of the statuses. Specifically I want to change "Under Review" to "Researching" or "Scoping". "Under Review" sounds like the post is under review and might get deleted.

Segment already has groupId implemented as a way to identify companies - it would be great if you could use that to save us implementing redundant company identifiers in our analytics code for Canny to know the company of a user.

Currently, tags are only available for team admins. Users should be able see them as well.

I see there's another post on this for tags. It'd be immensely helpful to have these for Categories given they're externally-facing. If not reordering, some way to sort either alphabetically or by # of posts within.

Instead of starting on the post list, start on the create post page. It's a little confusing to click "Give feedback" and then be presented with a list of posts instead of a create post form.

If there are multiple users in the conversation, the Intercom agent/admin should be able to specify which user the feedback should be tracked against.

A setting that makes it so that people cannot submit uncategorized posts.

Different roles for admins that gives/removes access to some admin features.

Sometimes I want to attach more than just an image to help my users see the issue. Sometimes a PDF with some larger details would be easier to show. Sometimes a video (see https://feedback.canny.io/feature-requests/p/video-attachments). Being able to do this would also allow the community to serve as a an ad-hoc support service.