Feature Requests

Currently, if anonymous boards are enabled, we: use aliases when sending notifications to integrations (e.g. Slack, Discord) do not send notifications if there is a user mentioned in the comment we are notifying about Not all users use the integrations (Slack, Discord) publicly. Providing the ability for customers to choose if their notifications should be anonymous would be ideal.

I have filtered my Ideas list to Owner = myself, which has prompted this pop-up notifying me of unsaved changes. My options are to either Revert my change or to Save/Autosave, which would affect my teammates view of this list. As the prompt overlaps with the list, it's a bit annoying to work around, especially at the bottom of the list where I can't scroll to see the title. I can work around this by opening the posts to view the full title, so it's mostly frustrating rather than blocking.

In our effort to show more ROI, I think we can be a lot clearer in terms of how much engagement people are getting in Canny. Sending it via email would help for people who don't think about visiting Canny. note: might want to look into how many admins are still subscribed to our emails

"The markup editor is extremely limited and difficult to understand. I can't center text, or use more than one H level (H1 is the only one provided). Links are super frustrating to add, and unless I'm missing it you are only allowed a single level of bullets. Lastly, the only edit functionality is from the markup editor without a WYSIWIG editor - it's common practice to have both available in a text editor these days"

Display both votes by users and votes by users' companies.

Allow users to choose not to review internal calls.

Allow 2FA to be added to user accounts, rather than just Email/Social-based login.

Add an AI feature that will help with drafting and formalizing the suggestion content after submitter input.

One piece of feedback I wanted to share is around the Canny search experience. I’ve found it increasingly difficult to locate existing requests, and the addition of the "Load More" button has added extra friction to the process. From a user perspective, it would be great if additional results loaded automatically as you scroll, rather than requiring an extra click each time. Infinite scrolling or progressive loading would create a much smoother experience while still accomplishing the same goal of limiting the initial data load. I’m sure there are technical reasons for the current implementation, but from the customer side, it feels like an unnecessary step that makes searching and browsing requests more cumbersome than it needs to be.

We have multiple roadmaps for different customers, it would be great if we could display those roadmaps to those customers only