Feature Requests

Allow admin to define default visibility (public, unlisted, private) for new posts in a board. Also allow changing post visibility, so you can use it as a moderation feature.

Canny doesn't run Autopilot de-duplication on posts submitted via Slack. (Same with if it is created by a user through HubSpot, Salesforce, Zendesk, Intercom).

Somehow my workflow does not feel smooth because it only considers closed tickets. I would imagine the following way: 1. New Ticket arrives in Zendesk 2. If it is a feedback, I would like to click “Send to Autopilot” within Zendesk 3. Publish the feedback on the portal 4. Respond to the user: “Thank you for your feedback, you can track the progress here <link>” – I would copy the link manually. Right now, I see two options: • I respond to the user “Thank you for your feedback” and close the ticket in zendesk without being able to provide a link to the published feedback element. Then it may take a day until I can create a post via autopilot, and then I understand the user is not notified automatically? • Or I create the post manually from Zendesk, but then I cannot make use of the Autopilot feature.

It would be great to be able to customize the look and feel of the web widget! Offering specific options (for color etc) in the canny admin panel will probably never be enough, so it might be easiest to allow an optional URL to a CSS file in the canny css code, which would be injected into your iframe. You would also need to make sure you have good class names ;)

Allow users to change the colors of the changelog labels (including custom labels).

Let us add/change types other than "New", "Improved", and "Fixed".

It would be great to be able to set the order in the roadmap column? I'm fairly confident our users would assume there's an order of implementation implied by the order (and we'd like to be able to do that). Would a drag and drop option be possible? Failing that shorting alphabetically so we can do a 'a) Feature X', 'b. Feature Y' type workaround?

Currently, tags are only available for team admins. Users should be able see them as well.

Teams would like a nice overview of what's happening in Canny. Let us know what specific data you're interested in seeing!