Roadmap
Changelog
Roadmap Prioritization Beta
new
Roadmap
We've been running a beta for new Roadmap Prioritization tools in Canny.
Since it's been going well, we'd now like to invite any customers on our Growth plan and above to join the beta. Please fill out this quick survey to get on the list!
This is where you'll be able to:
  • Score based on custom impact factors to weigh in important values
  • Adjust the formula by assigning different weights to each factor
  • Inform your team on the most impactful things to work on
  • We put together this help article to show you how it works.
Here's a sneak peek:
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OneLogin Integration
new
Integration
Our OneLogin integration is live!
When you connect to OneLogin, you can automatically provision and deprovision admin users within your Canny company. Those users can then SSO into Canny via a one-click button in their OneLogin dashboard:
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The OneLogin integration is available on our Business tier. Shoot us a message and our team is happy to put together a quote.
Canny 2.0 Official
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Admin
We're officially launching Canny 2.0 today and deprecating 1.0. Check out our blog post covering the changes and our thinking behind them.
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With 2.0, we've included a bunch of new features including:
Thank you to all of those that gave feedback during our beta. We hope you enjoy!
Activity overview
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Feedback
Admin
We're starting to introduce some analytics in Canny so you can get a feel for your activity. Check out new charts for posts, votes, comments, and status changes in your admin home.
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Interested in further insights? Please leave a comment on this post.
Note: The activity overview will only display if you're using Canny 2.0.
Link Salesforce Opportunities to feedback
improved
Integration
You can now link Opportunities in Salesforce to feedback in Canny! This is great for keeping track of how many deals rely on certain features.
To do this, start by adding the Canny component to your Salesforce Opportunities pages (instructions here).
From there, salespeople will be able to log features against opportunities.
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From a post in Canny, click to see your voters list. From there, you'll be able to toggle to see linked Opportunities.
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Canny will show the deal amount and status to see which opportunities your team can win.
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This is how Canny can help your team prioritize high-value features!
Note: The Salesforce integration is only available on Canny Business. Contact us to get a quote.
Filter voters by segment
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Feedback
Admin
When you have many votes on a post, it can be hard to understand what kinds of customers voted. By filtering the voters list by segment, you can get a clearer idea where the votes came from.
Just open your voters list and choose the segment you want to filter to:
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Note: Segmentation is available on the Growth plan and above.
Filter posts by date range
new
Feedback
Admin
You can now filter to posts created within a select date range.
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You can choose smart ranges that are relative to the current date or specify a fixed range.
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Note: This is only available in Canny 2.0.
Sync customer data from Salesforce
improved
Integration
You can now specify information you want to sync into Canny from Salesforce.
This is great because prospects often don't have an account—meaning the Canny SDK can't identify them. Instead, information like title, deal size, etc. lives in Salesforce. Having that information in Canny is helpful for segmentation and prioritization.
How it works
From your Salesforce settings page, choose the fields you'd like to sync:
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And that's it!
Canny will start pulling in that information which should be available to you shortly after.
Pinned comments 📌
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Feedback
Sometimes important information gets buried by other comments. For example, you might want to keep a status update visible at the top of a post.
Well, now you can! Admins can now pin a comment to the top of any post.
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Enjoy!
Export posts based on filters
new
Feedback
Admin
We've added the ability to export feedback depending on your filters! For example, you can export:
  • Posts from all boards
  • Posts with a certain tag
  • Posts where you are the owner
  • Any combination of the above
Just specify your filters and hit the download button:
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