Roadmap
Changelog
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Admin
Roadmap
You now have the option to toggle the columns on your roadmaps on and off! This is an easy way to keep your roadmaps clean and only show the columns that are relevant to you.
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Note:
  • Adjusting your view doesn't affect other people on your team
  • Hiding scoring fields does not affect the score. You still need to go into score settings if you want to adjust how your score is calculated.
Enjoy!
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Changelog
Changelog entries are now searchable via the admin view and the public view!
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new
Integration
Admin
Canny for Asana is now live!
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With this integration, your team can:
  • Push Canny posts into Asana as new tasks
  • Link Canny posts with existing Asana tasks
  • Set rules so that when a task's status changes, linked Canny posts are updated as well
Head to your Asana integration settings to get set up. Learn more about how to set it up in this help article.
The Asana integration is available on all plans although you'll need the Growth plan if you want more than one integration. Enjoy!
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Feedback
Changelog
Both the Canny Feedback and Changelog widgets are now available in dark theme!
Feedback Widget
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Changelog Widget
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How to set it up
You'll need to adjust your widget implementations to make the switch.
Dark theme widgets are available on all Canny plans. Enjoy!
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Feedback
Admin
Unwanted spam can be a significant detractor from processing valuable feedback. The new Moderation feature aims to catch undesirable content before is posted to your boards. Focus more on your valuable feedback and less on fighting spam.
Canny will automatically filter and classify each spam post/comment based on a confidence level for you to review. All filtered spam will be hidden from your boards by default.
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From your admin feedback view, you'll see a new Moderation option in the sidebar. From there, you can delete the post/comment, ban and delete the user, or mark it as "not spam" if it was incorrectly classified.
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While our system does the best it can, it's possible that some spam slips through. You can still mark those posts/comments as spam from the post view.
Moderation is currently available as a beta feature to teams on our
Growth and Business plans
.
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Admin
Roadmap
Canny roadmap prioritization just got a big update! You can now include a lot more data points as impact factors.
roadmapfactors
Previously, Canny only supported manual scoring fields so, for example, you could create a field for "impact" and score it manually.
Our recent update includes adding support for fields with values that are automatically updated.
For example:
  • MRR impact
  • Opportunity revenue
  • Votes from paying customers
Anything with numeric values can be factored in (including custom fields). This is a huge benefit over spreadsheets where values are constantly going stale. With these fields, you can be more confident in the impact different features can have.
To add these new fields to your prioritization, head to your admin roadmap tab and hit the gear icon next to "score" and configure new impact factors.
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This is one of several roadmap improvements to come. Stay tuned!
Roadmap prioritization is available on all Canny plans.
improved
Admin
Make a typo when voting on behalf of a user? You can now go back and edit it. Just head to the user's profile, click on their name, and adjust.
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For names that are synced (via our SDK or an integration), you will not be able to edit them in Canny. You'll need to go to the source of that information to make changes. To make that easier, we are now showing data sources on user profiles.
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new
Feedback
Private boards are a great way to limit access to individual boards. For example, you may want to collect feedback specifically from:
  • Paying customers
  • VIP customers
  • Internal teammates
  • Beta testers
Canny now supports limiting access to boards based on a segment of users. This is really nice because it will continuously consider who has access to a board based on the data that you provide to Canny. For example, if your board is limited to a segment of paying customers, if someone is no longer paying, they will lose access to the board.
To set this up:
  1. Configure your user segments based on attributes you specify.
  2. Head to your board settings and limit board access to that segment
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Private boards are available for teams on the Growth plan and above.
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Admin
You can now view all activity (i.e. votes, posts, and comments) across your boards, categories, and tags on your admin homepage!
Selecting a time range will help you narrow down to a specific period (e.g. this week, last month, etc.).
Board_Activity
The new chart will help you understand more about your engagement and its distribution. It can be used to identify important patterns and trends in activity, especially in keeping track of the most popular topics.
This feature is available for everyone! Free-tier customers are limited to one month of history.
new
Admin
On your admin homepage, you'll see a new section on admins!
admin-analytics
It shows a list of your Canny admins and how many posts, votes, and comments they've added in Canny. This includes feedback tracked on behalf of customers. Select a time range to narrow down to a specific period.
Seeing admin engagement helps leadership see who on your team is actively tracking feedback. If a customer-facing admin isn't tracking feedback, that might be a training opportunity.
This feature is available for everyone! Free-tier customers are limited to one month of history.
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