Notifications on Canny needed a serious overhaul and we're excited to say they're here! These improvements are great if your team has a very active Canny site and you want to filter to what's most relevant to you.
From the notifications page (click on bell → see all), you can filter by board and activity type. We've also introduced notifications for post ownership.
Your selection will also affect what shows up in your notifications badge count and preview.
We've released an option to turn off new posts from non-admins. This feature will be helpful if:
- You want to have people contact your support team with their feedback
- A lot of your users are ignoring similar post suggestions and creating duplicates
- You have many posts so new ideas are infrequent
With this setting on, non-admins will only see the board description when they visit your board.
This setting can be found under Settings → Boards → Create Post Form. You'll need to toggle it off on every board you want this to apply to.
This feature is available for teams on the Growth plan and above.
JUNE 8 UPDATE: BETA IS CLOSED! Thank you for all your interest! Stay tuned for the official release!
We've been running a beta for new Roadmap Prioritization tools in Canny.
Since it's been going well, we'd now like to invite any customers on our Growth plan and above to join the beta. Please fill out this quick survey to get on the list!
This is where you'll be able to:
- Score based on custom impact factors to weigh in important values
- Adjust the formula by assigning different weights to each factor
- Inform your team on the most impactful things to work on
- We put together this help article to show you how it works.
Here's a sneak peek:
Our OneLogin integration is live!
When you connect to OneLogin, you can automatically provision and deprovision admin users within your Canny company. Those users can then SSO into Canny via a one-click button in their OneLogin dashboard:
The OneLogin integration is available on our Business tier. Shoot us a message and our team is happy to put together a quote.
We're officially launching Canny 2.0 today and deprecating 1.0. Check out our blog post covering the changes and our thinking behind them.
With 2.0, we've included a bunch of new features including:
- An activity overview
- Filtering voters by segment
- Filtering posts by date range
- Pinned comments
- Export posts based on filters
- Sticky and saved filters
- Sort by MRR impact
Thank you to all of those that gave feedback during our beta. We hope you enjoy!
We're starting to introduce some analytics in Canny so you can get a feel for your activity. Check out new charts for posts, votes, comments, and status changes in your admin home.
Interested in further insights? Please leave a comment on this post.
Note: The activity overview will only display if you're using Canny 2.0.
You can now link Opportunities in Salesforce to feedback in Canny! This is great for keeping track of how many deals rely on certain features.
To do this, start by adding the Canny component to your Salesforce Opportunities pages (instructions here).
From there, salespeople will be able to log features against opportunities.
From a post in Canny, click to see your voters list. From there, you'll be able to toggle to see linked Opportunities.
Canny will show the deal amount and status to see which opportunities your team can win.
This is how Canny can help your team prioritize high-value features!
Note: The Salesforce integration is only available on Canny Business. Contact us to get a quote.
When you have many votes on a post, it can be hard to understand what kinds of customers voted. By filtering the voters list by segment, you can get a clearer idea where the votes came from.
Just open your voters list and choose the segment you want to filter to:
Note: Segmentation is available on the Growth plan and above.
You can now filter to posts created within a select date range.
You can choose smart ranges that are relative to the current date or specify a fixed range.
Note: This is only available in Canny 2.0.
You can now specify information you want to sync into Canny from Salesforce.
This is great because prospects often don't have an account—meaning the Canny SDK can't identify them. Instead, information like title, deal size, etc. lives in Salesforce. Having that information in Canny is helpful for segmentation and prioritization.
How it works
From your Salesforce settings page, choose the fields you'd like to sync:
And that's it!
Canny will start pulling in that information which should be available to you shortly after.