After being in beta for just over a month, we are officially launching the Canny Changelog!
Check out this fun announcement video the team made 😊
You should now see a new "Changelog" tab at the top of your admin view.
We're excited to help your team complete the entire feedback loop:
💬 Collect feedback to inform your product decisions
⚡️ Keep people updated by adding ideas to your roadmap
🎉 Announce new features via the changelog
Give it a try and let us know what you think!
If you're on Product Hunt, we would love your support:
You can now send published changelog entries to Slack! Just head to your Slack integration settings and turn on the "New Changelog Entries" trigger.
Remember, you can have Canny notify multiple Slack channels. Just click on that "Add to Slack" button again to select another channel and customize your settings.
We've got some improvements to the Canny Changelog for you.
📹 Embedding videos
You can now embed videos hosted on YouTube, Wistia, Vimeo, and Loom.
🔒 Private changelog widget
Lock down access to your changelog widget by following these instructions.
✨ Widget transitions
We wanted the widget to feel more slick and professional so we added some sliding transitions.
It's not too late to join the Changelog beta! Just send us a message to request access.
You can now keep track of the traffic to your Canny subdomain via Google Analytics!
- Make a new property in Google Analytics and copy your Google Analytics tracking code
- In Canny, go to your settings. Under Google Analytics, paste your tracking code.
That's it! Over time, you should see the traffic you're getting in Canny.
Previously, you had to set up SSL yourself via CloudFront or Cloudflare.
We're happy to say that Canny now takes care of SSL automatically for all custom domains 🎉 If you haven't set up Canny on a custom domain yet, now is a great time to do that.
- Add your custom domain to the custom domain settings in Canny:
- Add a CNAME record to your DNS, pointing the custom domain (feedback.yoursite.com) to
Check out this help article for full details.
We want you to get as much engagement with your new features as possible. Announce updates by embedding a changelog widget into your website:
Check out our developer docs for a live example and instructions on getting it set up.
You can now lock down your changelog to your internal teammates only. Head to your changelog settings to turn this on.
Join the beta
Not in the Changelog beta yet? Just send us a message to get access.
You can now let your teammates access your private boards on Canny without G Suite. All they have to do is verify they own an @yourcompany.com email address.
To enable this feature, go to your board privacy settings page. Add your specified domain, select "Email" as your method of verification, and press save.
📨 Requesting Email Verification
When your teammates visit your private board, they'll be prompted to provide their @yourcompany.com email address. We'll send them a link to verify their email.
🔐Verifying an Email
Upon clicking the verification link, your teammate will be verified! They'll now have access to all private boards with that @yourcompany.com domain.
Two of our top requested features involve comments on Canny. Thanks to all of you who voted, here are some new additions:
💬 Internal comments
For those times when you've wanted to discuss a request with your team while keeping in context with the post.
- Adding relevant notes from customer calls
- Communicating progress on a feature between product and customer-facing teams
- Link to other relevant documents (ex. related posts, tasks, scope docs, etc.)
In your admin view, toggle between public and internal in your comment composer:
Internal comments are available on our Growth plan and above.
💖 Comment likes
You may have seen these in your comments already. Likes are a great way for you and your users to leave lightweight feedback.
Comment likes are available on all plans.
We hope you like these updates!
New features are worth celebrating. Our new feature, Changelog, is a great way for your team to officially announce product updates.
You're reading our changelog update for Changelog! We're currently running a beta so we can iron out any bugs and add highly requested features. Shoot us a message if you want to try it out.
How it works
Once you're added to the beta, you'll see a new Changelog tab
From there, you can create your first entry.
- Link to Canny posts that you're describing in the entry
- Add labels based on the different areas in your product
- Format your entry using markdown and add images
When you're ready, you can publish the entry right away or schedule it for a later date.
You'll now have a single log with all your product updates. We recommend you send out emails to your customers with these updates and linking to the changelog entry.
You can also share it to your social channels on Facebook or Twitter. Keeping your customers up to date is great for engagement and bringing people back to your product.
The time for feedback is now! If you feel strongly about any missing features regarding changelog, let us know. Enjoy!