Changelog

Follow up on the latest improvements and updates.

RSS

This long-anticipated feature is ready for beta!
The translations beta currently covers user generated content which includes posts, comments, changelog entries, and more. When your customers navigate to your Canny portal, they will now see content in their browser language or their chosen language in user preferences. Learn more
translation-example
To adjust language preferences, users can go to their profile > settings > and select a new language preference. Admins, this setting can be found in your personal preferences.
translation-settings
To start, the languages we're supporting include: Danish, German, Spanish, French, Italian, Dutch, Polish, Portuguese, and Russian.
If you're interested in joining the beta, reach out to our team. Note that translations will only be available to teams on the Starter plan and above.

improved

Admin

Prioritization

Select all roadmap items

We recently added support for a bunch of bulk roadmap actions including .CSV exports. Now, you can easily select all roadmap items and apply those actions.
2024-03-25 17

improved

Admin

Prioritization

Bulk export in roadmap prioritization

We've added another bulk action to admin roadmap prioritization: exporting! This enables you to share roadmap prioritization with people who aren't Canny admins. You can also save exports as a snapshot in time of your roadmap.
bulk-export
Bulk exporting is available on all roadmaps. Enjoy!
For teams who work across multiple Canny workspaces, you can now integrate all of them with a single Okta instance.
canny-to-okta
Just head to your Okta integration settings on each of your workspaces to connect the integration.

improved

Admin

Prioritization

Additional effort factors

Previously, you could only specify one value for "effort" on each post. Now, you can add additional effort factors to paint a more accurate picture of how much effort something might require.
Just like impact factors, on your roadmap view, open the scoring modal and add any new effort factors you'd like. Just like impact factors, you can specify a weight for effort factors.
effort-factors
Not sure what kind of effort factors to use? Consider:
  • Effort from different teams (engineering vs. design)
  • Monetary costs (database impact, having to use a 3rd party service, etc.)
  • How much ongoing maintenance it will require
  • Marketing costs
Additional effort factors are available on all roadmaps!
For teams who work across multiple Canny workspaces, you can now integrate all of them with a single Jira instance.
canny-to-jira
Just head to your Jira integration settings on each of your workspaces to connect the integration.
Now when you share links to Canny posts (on Twitter/X, Facebook, Slack, etc.), you'll see a dynamically generated image. This uses your company name and brand color so your links are immediately recognizable.
image
Columns in admin roadmap prioritization are now resizable!
2024-02-12 15
This is especially great for expanding long text fields. Enjoy :)

new

Feedback

Anonymous boards

Canny has always stood by identity being very important when it comes to customer feedback. A vote is just one signal. There are other important factors that come into play when it comes to prioritizing feedback.
You want to know answers to questions like:
  • How much are they paying?
  • How long they've been a customer?
  • What's their role?
That said, it's not important for users to know who each other are. Sometimes, you want to keep things anonymous for privacy reasons. Or maybe you don't want people snooping on your customers. This is why we built anonymous boards.
The key here is:
Admins will still be able to see user identity
Make your boards anonymous
User anonymity is a board-level setting. All you need to do is go to your board settings, and toggle on "Use user aliases in posts, comments, votes, and comment likes".
From there, your customers will see aliases for each other:
anon
You can see a live example on our Integrations board. Full details on anonymous boards are available here.
Anonymous boards are available on the Canny Growth plan and above.

new

Admin

Prioritization

Duplicate prioritization roadmaps

Find the new "Duplicate" option in the three-dot dropdown next to the roadmap selector.
duplicate-button
A modal with show with a few options:
duplicate-modal
Keep impact factors
: Will preserve the existing factors and scores. Helpful when you prioritize against recurring factors and weights.
Keep posts
: Will preserve the posts on the current roadmap. You can choose to only preserve the incomplete posts. Helpful for reprioritizing open requests.
This feature is available for all roadmaps!
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