We’ve updated our pricing to make it easier to get started with Canny and scale as you grow.
Pricing is now usage-based. You can still start for free, and only pay when you are collecting feedback from more tracked users.
Lower entry points
- Free plan now includes 25 tracked users and many features that were previously paid
- Paid plans start at $19/month with 100 tracked users and additional features
Fewer limits, more features
We wanted to remove any blockers to your ability to capture feedback, so we've added these to all our plans, including Free:
- Unlimited Autopilot usage- let AI capture and deduplicate feedback for you
- Unlimited feedback integrations- pull in insights from tools like Intercom, Slack, Help Scout, and more
- Minimum 5 seats included- invite more teammates to help manage feedback
- Unlimited contributor seats- let your whole team get involved
- Unlimited posts & boards- plan and prioritize feedback however you like
When you upgrade to Pro, you'll unlock even more great features like Autopilot's Comment Summaries and Smart Replies.
Existing customers can stay on their current plan or switch to a new one at any time from the billing page. No action needed unless you want to change.