Feature Requests

The reason is ideally we'd be able to create a filtered system that breaks down the suggestions by the rep who solved the support ticket, but since that isn't available now, we need a way to export the suggestions so the reps have the ability to review.

Let's say I have tags based on demographic. There's city, age, behavior, gender etc. I want to be able to add multiple tags in one go using some sort of a separator. So lets say if I want to add 4 tags — "Male", "40s", "Health conscious", and "Freemium". Right now I have to add them one by one. I want to be able to add them like this — "Male, 40s, Health conscious, Freemium" or "Male; 40s; Health conscious; Freemium". Any kind of separator works. This way I can have a google sheet with customer names and their tags in one cell, and we can update that very quickly.

We would like an integration with Pipedrive, similar to the Salesforce integration

Currently, only company fields are available. Having post fields as an option would allow for more robust, customized scoring.

Currently, we only show the user name, but the company name would be much more helpful in giving at-a-glance context.

Currently, the Activtity Overview section only shows calendar dates, so comparing period over period is never exactly comparable unless you compare on the exact last date. For example, on Mondays, the data week over week is always very negative because its comparing one day vs a full week.

Have News created in Intercom populate Changelogs as draft in Canny

Feature to update the standard weight/data in Component editor within empower sample set method.

Currently, I have to close the voter list to add voters. This screen should include an option to deploy the same "add voter" process as users are very likely to be checking to see whether a person voted before adding their vote

I would like to import a Changelog post from Slack or from Completed feature request in Canny in order to not copy paste the same updates from different places.