40
Slack CannyBot DM for personal notifications
complete
Sarah Hum
complete
You now have the option to turn on direct message notifications in Slack! This is an easy way to ensure that your team is aware of when they are tagged directly in a Canny comment.
Head to your Slack integration settings to turn them on.
Sarah Hum
in progress
Sarah Hum
planned
Our team is planning to support personal notifications for mentions and post ownership in the Canny Slack app. Let us know if there are any other notifications you'd like to receive!
Sarah Hum
Merged in a post:
Personal Slack notifications for mentions and relevant activity
Matt Berkompas
When we mention our internal team using internal comments on posts, they get an email notification. However, they find that emails get lost very easily and they miss important updates about issues they reported as a result.
We use Slack all the time in our day-to-day, more than email. It would be useful if our team got notified in Slack when:
- They are mentioned in a comment on any Canny post
- Someone comments on a post they created or voted on