Rename and edit users from the Canny interface | Feature Requests

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Rename and edit users from the Canny interface

Julien Khaleghy

It would be cool to be able to edit the information of a user already created. Like email, name, company info, etc.

April 23, 2020

Cam Szarapka

It would be incredible if we could edit all fields for a user, and even specify new ones. We want to enable our Sales team to use Canny to track requests from prospects but there's no way for them to manually track that user's company, deal value (or monthly spend), or any custom fields

Teresa Binks

One of our users put a typo in their name and now cannot change it

Sarah Hum

@Teresa Binks: your user should be able to edit their name from their settings

Teresa Binks

@Sarah Hum: Ah, cool, thank you. I'll direct him to do that!

Jenna Lees

This would be extremely helpful for our business, as the way that we setup our product users username is difficult to change and doesn't translate well when they leave feedback in Canny. We need to be able to rename them.

wonder how

Change in line with my business activities.

Kevin Hoffman

Yes, changing the email or company name of a user would be especially helpful when working with segments based on those fields. As a product manager, I add a lot of feedback on behalf of my teammates. Not all of them are Canny users, but I'd like them all to be in an Internal Stakeholders segment so that I can distinguish internal feedback from customer feedback.