Hide last names from public view
A
Additional Beaver
I'd like to share some public information for people viewing and using our board. But, currently it looks like if the Public view is turned on then it displays full names and organizations from Intercom. For confidentiality purposes I had to turn off public since it included full names and orgs. It would be helpful to have an option to only publicly display first names.
Sarah Hum
Quick update here: our team is opting for completely anonymized boards. You can follow along with the progress of that on this post.
If you still prefer hiding last names over full anonymization, we'd love to hear why :)
Edit: just to clarify, admins will still be able to see full user names in the admin view.
F
Fuchsia Galliform
Fully Anon is fine, but as a board owner, I would like to quickly know if the same user has made a lot of requests / issues, esp, if they might be related, a first name and last initial or even monogram is easier to remember than something completely random.
S
Strategic Macaw
Fuchsia Galliform: Agreed -- usernames would work, but I wouldn't want something completely random. It would be nice to be able to connect what someone says across feature requests too.
Sarah Hum
Fuchsia Galliform Strategic Macaw: Just to be clear, admins will still be able to see full user names in the admin view. As usual, you'll be able to look at everything any individual user has posted/vote on/commented on. Does that alleviate your concerns?
S
Strategic Macaw
Sarah Hum: Oh, I'm not an admin, I'm speaking as a Canny user. If I'm reading through comments, it's helpful to know if the same person has commented on the same post multiple times or has posted something related elsewhere, etc.
Sarah Hum
Strategic Macaw: Ah gotcha, thanks for clarifying. The same person will have the same alias elsewhere so should be the same in that case!
F
Fuchsia Galliform
Sarah Hum: in that case I have no opinion about what the public facing interface looks like
Sarah Hum
Quick update here: our team is opting for completely anonymized boards. You can follow along with the progress of that on this post.
If you still prefer hiding last names over full anonymization, we'd love to hear why :)
Edit: just to clarify, admins will still be able to see full user names in the admin view.
S
Salmon Peafowl
We've been collecting feature requests internally and are in the process of migrating existing feature requests over to Canny. Our customers haven't consented to having their names made public so we cannot show their post authors. We've had to workaround this by renaming everyone in Canny to "Anonymous", which makes the app much harder to use. Are there any plans to implement this?
Sarah Hum
Salmon Peafowl: I just added your vote to this post which we are planning to build soon!
E
Exact Dormouse
This is also a must from us. Unfortunate that there is no anonymous creation of posts either
M
Melted Roundworm
+1 to this. Might be the issue that prevents us from buying Canny. I don't want names of submitters to appear on ideas at all, but hiding last names might be acceptable.
V
Voiceless Tern
And hide emails!
Sarah Hum
Hi Voiceless Tern, emails should not be visible to the public by default.
V
Voiceless Tern
Sarah Hum: The user users the name field to insert their email. Looks like you made an update recently so we can edit it. thnx!
S
Solid Swan
This is an issue for us to - would be good to hide the full name from the public site and display "Alex R" but in the admin area display the full name.
We kind of worked around by only sending canny the first letter of the surname but it's the same on public and admin - makes it difficult to attribute the comment to someone. Surprised this isn't a feature yet tbh.
P
Probable Gamefowl
The primary issue for me is that the full name of the submitter is public.
Turning off "Show names of people who vote on posts and like comments" does NOT hide the name of the submitter
S
Sick Snipe
i feel names add to a sense of community, but yeah wish we can hide last names some customer's don't like it
> i don't think user's real names should be publicly posted, for privacy considerations.
E
Evil Centipede
+1 on this one. While being able to hide voters name is great. It would be even better, for confidentiality reason, to also hide last names when clients comment or post feedback.
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