HubSpot | Integrations

HubSpot

complete

Sarah Hum

Similar to a Salesforce integration, be able to add feedback from a customer directly on their profile.

June 18, 2018

Ramiro Olivera

marked this post as

complete

The Canny for HubSpot integration is now live! With this integration, your sales team can send feedback to your product team without disrupting their current workflow.
This is a great way to stay on top of what prospects are asking for and close more deals!
Check out our HubSpot help article to learn more about this integration.

Similar Cricket

Ramiro Olivera: I have one technical question: can Canny items be created from a Service Hub Ticket?

Ramiro Olivera

Similar Cricket: Hey Jesse! Not yet, but let me add your vote on our HubSpot Tickets post.

Square Vicuna

Ramiro Olivera: I would also like to +1 my vote here - Creating a canny via a Hubspot feature request ticket would be super sleek

Maroon Crayfish

This would be very helpful.

Peach Condor

Is there a timeline for this integration?

Deafening Tapir

Should also be nice to set the MRR (like you do with Intercom) if its connected with Hubspot.

Convinced Emu

To solve this in a better and easy way would be to link canny post with tickets in hubspot, and sync comments. That way you have a mutch better overview.

Effective Lobster

Convinced Emu: Agree!

Deafening Tapir

Convinced Emu: Yes I agree with this. A ticket makes more sense then a deal. Tickets are also available on all Hubspot plans. A deal is for a objects with a price.

Ramiro Olivera

marked this post as

in progress

Hi all, excited to say we're working on a HubSpot <> Canny integration! We're aiming to include:

Post/vote from Contacts pages
Link Canny posts to Deals
Sync Contact data into Canny

Let us know if you feel strongly about anything else that should be included in this integration.

Effective Lobster

Ramiro Olivera: I'd like to see posts (mostly Bugs) in Canny creating and syncing with tickets in Hubspot. We can route them and escalate them accordingly.

Mushy Cephalopod

Ramiro Olivera: What we need most for this is the ability to view potential revenue and have that displaying in Canny - like with the Salesforce integration. Does the contract data sync include that?

Fuchsia Salamander

Ramiro Olivera: For us, it'd be great to be able to get the sector information or other custom fields from hubspot, into custom fields in canny. As well, be able to easily search hubspot by things like "have they made a suggetion", "have they voted", and so on.

direct links to a persons canny posts, from hubspot would be a-ok.

Frantic Ferret

This would be awesome! Think about all the campaigns (alpha test, beta test...etc) you can run with canny up-voters if they are easily identifiable in hubspot!

Complicated Ptarmigan

Yes please Hubspot integration would really be a dealbreaker for us to use the Canny to the max!

Ivory Pony

Hubspot is the most popular CRM in recent time! why don't we have an integration!

Rude Termite

You have my vote - would be nice to see in hubspot the feedback received from our customers, so we can address this when talking to them in our quarterly meetings :)

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