Link support tickets to Canny posts and see what customers have requested in their Help Scout profiles. https://www.helpscout.net
I'm also super interested in being able to see Canny content inside user profiles in Help Scout
It would be great if in Beacon I could do something like you do with Intercom and your "give feedback" button.
Also, if folks submit a feature request it could be appended to their Help Scout profile (Just like any email we get from them).
@Noah Heller: Hey Noah, thanks for sharing your thoughts.
I don't think Help Scout supports the "in-app" view but you would be able to add a link straight to your Canny site (see image).
Adding it to their profile definitely sounds do-able.
Pretty excited about this one, especially with Help Scout's new Beacon stuff coming out. How would you all want this to work?