Help Scout
complete
O
Onyx Salmon
Link support tickets to Canny posts and see what customers have requested in their Help Scout profiles. https://www.helpscout.net
Sarah Hum
complete
Help Scout is available as a Canny Autopilot integration. This means that Autopilot will automatically identify feedback in Help Scout conversations.
Head to your Help Scout settings page to get this set up.
Sarah Hum
in progress
We are slowly rolling out the Help Scout integration beta! If you're interested in joining the beta, please fill out this two-minute survey.
Sarah Hum
planned
Help Scout integration incoming!
If you're interested in joining the beta, please fill out this two-minute survey.
Sarah Hum
under review
The Help Scout integration platform is still very limited. We are currently unable to build UI into Help Scout for your team to track feedback from within conversations.
However, we are looking into automatically identifying feedback in your Help Scout conversations and pulling that into Canny.
Please share your thoughts with us in this two-minute survey.
There is a question at the bottom of the survey about joining a future beta for this integration.
Thank you!
S
Separate Cardinal
This might cause, that I will start using canny :-)
I
Identical Lion
Please make this happen so we don't have to switch our support team's workflow to Intercom!
H
Heather Mink
Open for it too!
R
Rose quartz Hare
Are there any plans to implement this in the near future? Looks like the most popular request for integration, but has been open for 4 years.
W
Wet Spoonbill
Would be awesome to see a Help Scout integration with Canny! ❤️
Sarah Hum
Merged in a post:
Help Scout integration
E
Electric violet Eagle
Similar to Intercom integration, an integration with Help Scout will be awesome.
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