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improved

Upgraded reporting tab

Reporting in Canny has gotten a big upgrade in the last couple weeks! The Reporting tab has a fresh look and is now organized into sections: Ideas, Autopilot, and Portal. Each tab opens with an overview and has a global date range picker so you can scope every tab to a specific time period.
analytics
Ideas reporting
The Ideas reporting tab aims to show you ideas worth looking into.
  • Customer Requests report
    surfaces priority feedback alongside renewal date and risk.
  • Sales Pipeline report
    shows open opportunities that are linked to ideas and how much revenue you could earn.
  • Churned Revenue report
    surfaces features ranked by most churned revenue, so you can see what's potentially losing you customers.
  • Groups report
    shows the volume of feedback for each of your groups and the sums of associated revenue and opportunity revenue.
  • Theme trends
    shows popularity of trends across all your ideas over time.
You can now also drill down into select numbers. Click on the metric to see the relevant ideas.
Autopilot reporting
The Autopilot reporting tab shows you what Autopilot has been doing:
  • How many items it has processed and from which sources
  • How many new ideas and insights Autopilot captured
Portal reporting
The Portal reporting tab shows you activity in your feedback portal:
  • Overview of new feedback, votes, comments
  • Feedback that is stale (has an active status but hasn't been updated in more than four weeks)
  • Admin activity
  • Breakdown per board
Not seeing data in your reports?
It's most likely that you don't have the data to power those reports. Take a look at this help article to get your data flowing into Canny.