new

Feedback

Autopilot

Send to Autopilot

You can now manually send content to Autopilot in the form of plain text or CSV files. This is great if you're unable to integrate your sources directly.
Input your content and Autopilot will process it. Any feedback detected will be captured and deduplicated.
This is great for content like:
  • Transcripts of customer calls
  • User research findings
  • Meeting notes
  • Survey responses
You'll find the Send to Autopilot option in your Canny admin navigation.
Plain text
Copy and paste text that might have feedback in it. Specify who the feedback is from and optionally include a link back to the source to keep track of the origin.
image 142
CSV files
Attach CSV files that contain feedback. Each line item is processed individually. Make sure one of the columns includes the user's email address so the feedback can be attributed accordingly.
image 142-1
Learn more about this functionality here.
Send to Autopilot is available for teams on any plan.