new
Admin
Autopilot
No feedback found view in Autopilot
Autopilot now shows you which calls and conversations were processed where no feedback was found.

This makes it easier to track Autopilot’s activity and see reasoning for why no feedback was captured. The “View original” button takes you to the source call or conversation.
Some of the reasons refer to feedback that Autopilot currently skips like bug reports. Let us know if there’s a type of feedback that you want Autopilot to capture.
Visit the No feedback found page in Autopilot to check it out.
This is available for teams on all plans.