New Slack DMs

Many teams work in Slack so we're enabling new workflows by sending relevant notifications. Here are two new ones:
DMs to account owners when ideas marked as complete
When an idea moves to a Complete status, account owners get a Slack DM with the customers they own who shared insight on that feedback. It allows customer success and sales to close the loop with their customers and prospects.
The DM lists each company and (if available) links straight to its Salesforce or HubSpot record so they can jump in and follow up.
For this to work, you'll need the account owner field mapped under your company data settings:
DMs to owners when ideas are assigned
When ideas are assigned to an owner, they will get a Slack DM. This helps you stay on top of important work.
These DMs are available for teams on all plans.