new
Feedback
Admin
Autopilot
Ideas beta available to customers on the Core plan
The Canny Ideas beta is now available to all teams on the Core plan.
Ideas is the centralized home for all your customer feedback inside Canny. It's where your team prioritizes feedback coming in from sales calls, support conversations, and your feedback portal.
Feedback automatically triaged to the right team
Groups in Ideas represent your product areas or teams. As feedback flows in from Intercom, Slack, Gong, and your portal, Autopilot triages it into the right groups.

Connect feedback to revenue
Insights carry customer and company context so you can answer the questions that actually drive prioritization:
- How much existing ARR is tied to this idea?
- Which missing features are blocking your biggest deals and renewals?
- How much closed-lost revenue last quarter mentioned this feature?
Learn more about Ideas in this help article
Join the beta
Click on your profile in your Canny admin to see the "Join Ideas beta" option. If you need more time to trial Canny, reach out to our team to get you set up.