new
Feedback
Admin
Prioritization
Autopilot
Canny Ideas
We're very excited to share Ideas with you! This major update gives your team a hierarchy for organizing feedback and planning work. It works with your existing feedback boards, so nothing changes for users.
Ideas’ hierarchy
Larger requests like "Reporting" can involve many smaller requests. Ideas connects them with a parent child hierarchy built around:
- Groups – represent higher level initiatives or product areas, with optional sub groups.
- Ideas – represent features or improvements, with sub ideas to break bigger projects into smaller steps.
- Insights – are pieces of feedback tied to an idea.
Groups house all your ideas, and insights live inside your ideas.

How feedback boards work with Ideas
Ideas gives you an internal space to collaborate on feedback. Ideas can optionally be accessible via your feedback portal. This happens when:
- Users submit feedback through your board
- Admins choose to publish ideas to the feedback portal
You get a private workspace while your users use the portal experience they know.
Views
Views are saved filters, fields, and sorting to accommodate your team’s workflows.
You’ll see default views in each group: Triage, Backlog, and Roadmap. You can also build custom views using any properties, including custom fields.

Auto-grouping
Auto-grouping uses Autopilot’s AI to triage new ideas based on your group descriptions. This keeps your workspace organized without manual sorting.
Join the beta
The Ideas beta is currently available to teams on our paid plans. Click on your profile in your Canny admin to see the "Join Ideas beta" option. If you need more time to trial Canny, reach out to our team to get you set up.
We’re excited for you to try Ideas and tell us what you think. If you have any feedback, feel free to reach out to our team or add your feedback here.