Autopilot source filtering: Intercom

With source filtering, you can choose which conversations or calls Autopilot processes. This will help you control what’s analyzed and optimize your credit usage.

We’re starting with Intercom, one of our most popular sources. This update lets you specify which team inboxes to send to Autopilot for processing. Go to your Intercom settings to set this up.

Note: If set to "All team inboxes", this will automatically include any new team inboxes made in Intercom. However, if you select specific team inboxes, new ones won't be added to the filter.

Learn more about Intercom team inboxes here.

If you have questions, our team is ready to help via live chat!