Automatic tagging

You can now set up automation so posts are automatically tagged if specified words are found in the post. This is helpful for your team to be able to triage posts to the right people.

To set up your first automation, head to your team's Automation settings. Create an automation rule by filling in the criteria.

Once the automation is live, new posts should be tagged based on your rules.

This is just the beginning for automation in Canny. Let us know what else you'd like to be able to automate!

This feature is available for teams on Canny Growth and above.