microsoft-teams-2
Microsoft will soon be making a breaking change to how Microsoft Teams apps function, and as a consequence, you will stop receiving Canny notifications unless action is taken. The change should take
no more than 10 minutes
and no data will be lost.
Steps to take
Note: This will need to be done by someone with Owner permissions
  1. Navigate to your Microsoft Teams settings page
  2. Create a new connection for each connected channel. Outdated connections are identified with a "Needs to be reinstalled" label. Please review our updated setup guide for details on creating a new channel connection.
  3. Once all connections have been recreated, delete all outdated connections in order to avoid future reminder emails.
  4. Once you have completed these steps, the Microsoft Teams integration will continue to work seamlessly with Canny. No further action is necessary.
If you have any questions, please reach out to our support team!