Canny SDK integration doesn't work with Safari.
J
Jade Muskox
Canny SDK integration doesn't work with Safari.
We want our customers to be able to leave feedbacks and request features with minimal effort.
For improving UX we integrate the Canny SDK in our App so customers don't need to authenticate against the Canny for posting requests.
The expectations are that once they click on a link inside our app named Leave feedback, a new tab is opened and they land authenticated inside our feedback Canny page.
We have implemented Canny SDK in our App based on: https://developers.canny.io/install;
While our Chrome's users enjoy that integration; it doesn't work at all with Safari's user.
Is that a known issue?
Thanks
A
Aqua Baboon
We experienced the very same issue. Our whole app wen't down on Safari and iOS 😭 This is a very serious and urgent issue.