Users can leave feedback without signing up to Canny
U
Unchanged Worm
Why do users have to sign up before they can leave feedback to improve my site? This is stopping the majority of users to leave valuable feedback. This is a major deal-breaker for me.
Sarah Hum
Hi Shay, we require the user's name and email for them to post/vote/comment. We don't think feedback is useful if you don't know where it's coming from.
That said, we definitely want to make sure giving feedback is low friction. If you set up Canny Identify, we'll automatically log them in using their existing credentials on your site. Does that work for you?