Show email in voter list
I
Iron grey Albatross
When in a post and click on the voters list, it would be good to include each voters email address so that we know which organization has voted. The attached image shows the voter list I am referring to.
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Autopilot
Merged in a post:
Want to be able to see users emails when opening the voters modal on a feature request
C
Characteristic Squirrel
P
Peaceful Dormouse
Do you have any plan to support the field via Segment? It'll help preserve our eng resources and use Segment as a source of truth, as we do for most other tools.
Sarah Hum
Merged in a post:
See voter email/company in the admin view
D
Daily Sparrow
Hi! I'm very happy to be now actively using Canny!
One inconvenience I ran into immediately is that I'd like to see the email/company of the voters on a given post without having to clicking into them one-by-one.
Steps:
- Go to admin view
- Click on any post
- On the lower right corner, there is a list of user profile icons, click on that
- That brings this view to show the voters who voted for this post
- I'd like to see their email so I can know which customer of ours the user is from, and I can see roughly how many users for how many companies voted for this
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Sarah Hum
Hey Daily Sparrow! We recommend you pass in company/organization information via our SDK. With company information, that list will look like this:
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D
Daily Sparrow
Sarah Hum: Hey Sarah Hum Thanks for the quick reply!!
I understand the value of the SDK integration. However at our stage, we're trying to see if we can get away with not spending the resources to write the extra code for it.
We can already deduce customer's company from their email, and that information is already there, and it seems that the screen also has plenty of space, so I thought it would be a nice addition to the list view.
Are there specific concerns you have about adding the email column to this view?
Sarah Hum
Daily Sparrow: Sure, happy to elaborate.
We highly recommend the SDK as that's a better experience for end users. Instead of spending ~30 minutes to set it up, the burden of signing up is placed on the end user.
Showing the email sounds like a workaround and we're always wary about adding extra/unnecessary information. While there is space now, that won't be the case forever.
Happy to leave this open though to see if many others feel similar!
D
Daily Sparrow
Sarah Hum: Okay that's fair. Thanks for the explanation!
Sarah Hum
Hi Joshua, in this case, we recommend you pass in company/organization information via our SDK. This is what it would look like:
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I
Iron grey Albatross
Sarah Hum: The SDK works great when you have a web-based software product. We do not offer a web-based product, we sell a Windows-based application. I need a way to do this with out using the SDK.