Search Categories in Category dropdown
complete
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Experienced Beetle
Ability to have an autocomplete on all Categories for any given request.
Canny AI
Merged in a post:
Intercom > Canny: Allow for the Category dropdown to be searchable
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Prospective Macaw
We have a large number of category tags (we're a very feature-rich platform), so would be hugely beneficial for the Category dropdown to be searchable so our support agents don't have to scroll through them all to find the one they need.
Secondly, the items within dropdown itself isn't ordered alphabetically, making it even more difficult to find the right category.
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Experienced Beetle
I Love it, thanks a lot for your reactivity!
Ramiro Olivera
complete
For boards that have more than 3 categories, you'll now see a search option to make categorizing easier.
Sarah Hum
in progress
Sarah Hum
planned
The plan is to implement searching categories for board with more than 3 categories.
Sarah Hum
Hi Jean-Yves, I'm not quite sure what you're referring to. Can you elaborate?
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Experienced Beetle
Sarah Hum: hi Sarah, we use a Canny Board to manage internal feature requests from CSMs (soon direct customers). And in the Category dropdown, we have a long list of areas of our product. I've been asked to have an ordered list, but bottom of the problem is that the CSMs would like to be able to type in a few letters and have access to auto-complete in this dropdown to chose the request category.
Here is a recording of our list on our Internal Board.
Sarah Hum
Experienced Beetle: Ah I see, thanks for that!