Report multiple feature requests in intercom integration
G
Grand Hawk
I can report just one feature using the intercom sidebar integration. Then the whole widget is taken up by a confirmation message. If my user has requested more than one feature, I can't add additional requests.
Sarah Hum
Hi Rhio, thanks for flagging this! I assume you're using Intercom's new inbox. We'll need to make some updates to support this. For now, we recommend using the shortcut menu to access Canny or refreshing the page to use the sidebar widget again.
G
Grand Hawk
Sarah Hum: The sidebar integration needed a refresh in the old inbox too! The new inbox doesn't allow you to search for apps using the shortcut menu (known intercom bug) so I can't use that workaround. I think the refresh still works
Sarah Hum
Grand Hawk: Interesting, my shortcut menu works as of today!