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Custom Statuses
planned
Michael
Let us customize the names of the statuses. Specifically I want to change "Under Review" to "Researching" or "Scoping". "Under Review" sounds like the post is under review and might get deleted.
Sarah Hum
planned
Thanks for those who shared additional thoughts here. Feel free to keep them coming. We're aiming to build this out in Q2!
For the first release of this, we are planning to support:
- Renaming and adding new statuses
- Custom statuses on a company level, not per board
Activity
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Guillaume Millot
Sarah Hum is it still planned for Q2? :)
Sarah Hum
Guillaume Millot: A bunch of urgent work has come up so unlikely Q2 but we'll let you know when we have a better ETA!
Ben Leavett
Sarah Hum: Q3 do you think? This will be really valuable for us.
Sarah Hum
Ben Leavett: Hopeful for Q3 but we'll keep you updated via this post!
Jenny Bebout
Under Review is giving false hope to our users but Closed is also not accurate. We need a status that will help give clarity to our customers that it's in line w our vision, but it's not something we have plans to do even in the next year.
Sarah Hum
F
Francis
This is pretty much needed!
Sarah Hum
planned
Thanks for those who shared additional thoughts here. Feel free to keep them coming. We're aiming to build this out in Q2!
For the first release of this, we are planning to support:
- Renaming and adding new statuses
- Custom statuses on a company level, not per board
Jason Adams
Sarah Hum: Wooooo! 🎉🎉
Peter Sharkey | Senior Product Manager at Quill
Sarah Hum: Hell yes! Thank you!
J
Joe Kohlhepp
Sarah Hum: Company level of "space" level? Hope it's space level.
Guillaume Cougard
Sarah Hum: Will these be available in the Jira integration? I assume it will, just want to make sure 😅
Sarah Hum
Joe Kohlhepp: The plan is for custom statuses to be on the company level but feel free to elaborate!
Sarah Hum
Guillaume Cougard: That's the plan!
Guillaume Millot
Sarah Hum: will we be able to remove statuses? Typically, at our stage, we're not ready yet to share the features that are "under review" as they change all the time. It means, in our case, the "under review" column on the roadmap will be empty, which doesn't look good. So we'd like to remove that column from the roadmap on the board. Hope it's clear :)
Sarah Hum
Guillaume Millot: Yup, you'll be able to remove statuses as well!
M
Mushfiq Alam
Sarah Hum: Hi Sarah, is there any update on this? Would love to have this feature implemented soon.
Tupper
Sarah Hum: Per-board would be pretty dang useful-- having a "Cannot Reproduce" status makes sense on our bug report board, but not too useful on our feature request board.
Thanks!
aisling.scolard
We really need this one. I manage requests from colleagues on what we should be adding to our product.
Generally how it works is it starts with the OP submitting their idea/post, so it has a status of Open.
From here there's discussion back and forth, either on Canny or in meetings to get to the heart of the problem and the impact working on it would have.
So, in some cases I ask the OP and/or other people for more info in the Canny post. There is no easy way to mark this post as requiring info, for now I leave it Open and give it a tag which is messy. I need a new status for this as I need to review my board on a daily basis and see which ones need my input. I need to filter these posts out where I'm awaiting information from someone else and the tag solution isn't great
Another example would be that I assess an idea, understand it fully, but it won't be taken further for now as we don't have anyone to work on it. In that case it's not 'Under Review' because we use that status to mark ideas we're bringing forward for discovery and/or development. It needs to be a status before that where it's on hold for now - not open and not yet under review.
We really need the option to add other statuses as we use all of the existing ones but also need other ones that fit in between the existing ones.
Bill Cronin
This limitation is starting to become a huge issue for our organization and how we communicate with our customers. We've had to start looking at alternative solutions because this issue isn't being addressed.
Jean-Yves Simon
I would also like the ability to create custom statuses: change the label of existing/pre-built ones and create additional ones (eg: "Good Idea, keep for later"). It can be a Setting for all boards. I should be able to select which Statuses I apply to each Board. Thanks ! Canny Rocks!
Duncan Hamra
Hi team! Amazing work on Canny. You've done a fantastic job creating a tool which seems to do everything I need while keeping it simple to setup.
I understand why you might not want us to add additional status's but I don't see why being able to change the name of status would increase complexity when it comes to onboarding and support? The words we use to communicate the status of a feature request are oh so important, and I'm not confident the defaults are going to do it for us.
I know it seems small, but under review, planned, closed, can all mean different things to different people. Especially people who are doing time sensitive work for clients. I'd really like to be able to change the wording. In a perfect world, I'd be able to add a description that sets perfectly clear expectations.
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