Assign posts to teammates
complete
Sarah Hum
Some posts are better answered by someone else on the team. For bigger teams, it would be nice to be able to assign posts.
Sarah Hum
complete
You can now assign posts an owner! From your admin view, you'll see a new Owner field under post details.
This feature is available on the Growth plan and above. Enjoy!
Andrew Rasmussen
in progress
Starting development on this feature now!
Planned functionality:
– Be able to assign posts an "owner"
– Be able to filter post list by owner (me, no one, specific person)
– Only admins can see post owners, in the admin view
If you have any other thoughts about how you'd like this feature to work, let us know!
Q
Quasar blue Toad
This would be huge for us as well
D
Dutch white Wallaby
In Ordering.co we would love to have this, sometimes some posts are answered by multiple support agents, and we the customer might get confused, also if it assigned we can make sure to get it done by the right team member.
Keep on growing 🚀
Mauricio C:
L
Lapis lazuli Barracuda
Would be really helpful to ensure who on the team is following up with the poster and keeping an eye on a post as we have multiple people working on the admin side in Canny.
F
Flat Marmot
Agreed. In my org, product category and owner/PM/assignee are not 1:1. Canny should offer both an assignee and category on posts.