Add Zendesk ticket ID to Zapier trigger data
complete
Andrew Rasmussen
When a Zapier trigger happens, like New Vote, we should also pass the associated Zendesk ticket ID (and other integration data, if applicable), with that trigger.
Andrew Rasmussen
marked this post as
complete
U
Ultramarine Clownfish
Not sure why this is still marked as
In progress
? I'm pretty sure this has been shipped and we are using this at CoinTracker since end of May. Andrew RasmussenAndrew Rasmussen
Ultramarine Clownfish: Thanks for the ping! Had forgotten to mark it as complete.
Mert Batmazoglu
marked this post as
in progress
Mert Batmazoglu
Merged in a post:
Zapier: Send other integration data
Mert Batmazoglu
When a post or vote is created we should also send "zendeskTicketID" or similar properties of the target entity. One of our customers has the following flow so they need it:
- Create a vote using Zendesk integration (we add a zendeskTicketID)
- When vote is created trigger Zapier automatically.
- Customer expects to see "zendeskTicketID" in the delivery.