Oftentimes, we see posts that are of a similar nature or theme, but they may be fundamentally different enough that it's not appropriate to merge.
When we're elevating the voice of the customer with our P&E partners, it would be extremely helpful if we could export a post along with all linked/related posts as a batch rather than finding similar posts one at a time. While often similar posts will surface under the same keyword search, there are times where the unique keywords used make a similar post more difficult to track down if the exact right keywords aren't used.
From the agent(our customer) end, it would be great if we could show them the related posts when viewing an existing one. Their search may not have surfaced the perfect feedback right away, but this would offer them links to other similar posts that may resonate better.