Sarah Hum
Our Slack integration is complete! 🎉 Try it out and let us know what you think!
Here's how you set it up: http://help.canny.io/canny-features/slack-notifications
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Global Guanaco
Sarah Hum: the slack integration is awesome! just needs some interactivity now 😁
Andrew Rasmussen
Global Guanaco: how would you like to interact with canny via slack? 🤔
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Global Guanaco
Andrew Rasmussen: would be awesome to have a dropdown menu to mark progress, and maybe even an upvote button. would require authentication of course. unfurling canny links would also be really cool. https://api.slack.com/interactive-messages https://api.slack.com/docs/message-link-unfurling
Andrew Rasmussen
Global Guanaco: definitely some good stuff in there, thanks for pointing that out.
Sarah Hum
complete
Sarah Hum
Hey all, we're working on our Slack integration now! There are 2 ways we're thinking this could work:
- You get all notifications for new posts, votes, comments, and status changes for every board.
- You choose the notifications you want (which boards and whether you want posts, upvotes, comments, and/or status changes)
If everyone's okay with option 1, we'll build this out first since it's simpler. If you feel strongly about option 2, please chime in!
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Ivory Mockingbird
Sarah Hum: #1 sounds good to me, but just to be clear, do you mean you'd get a new slack notification each time any post is upvoted? It seems like that might be a bit overwhelming — especially if a new user signs up and upvotes several different posts in a short period.
Personally, I think I'd prefer upvotes not be included, or maybe if it's easy, maybe only milestones (only send the notification if the total upvote count = 5, 10, 20, 50, 100... or something)?
Sarah Hum
Good point Ivory Mockingbird, milestones sound pretty good. Our current milestones are 10, 25, 50, 100, etc.
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Ivory Mockingbird
Sarah Hum: Awesome! I'm excited for this!
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Global Guanaco
Sarah Hum: seems like no options would create a ton of noise. I think turning off comments and upvotes at the very least is probably essential. Otherwise the integration really wouldn't be very useful.
Sarah Hum
Global Guanaco thanks for your feedback. This integration would only be for companies using Canny. Were you interested in getting Slack notifications for companies you've given feedback to?
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Global Guanaco
Sarah Hum: No, I was referring to using it as a company. We (kitsu.io) get a lot of feedback, but have a small team, so if there were messages for all comments it would be hard to sort through them.
Sarah Hum
Global Guanaco: Ah gotcha, makes sense. We'll keep this in mind as we build this out. Thanks!
Also, you should get added to the Kitsu team! cc Shaggy Rabbit Registered Toad
Sarah Hum
in progress
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Sheer Marmot
I love Slack integration too!
But I would recommend building a "Slack App" rather than taking Zapier route. Slack Apps are easier to setup.
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Global Guanaco
Sheer Marmot: ^ and they have awesome features. you could have buttons to mark the status of a feature right from slack, automatically format canny links that are pasted into slack messages, etc.
Andrew Rasmussen
Hey Blue Tick, we actually already have a post open for slack over here. Please vote on that one!
Andrew Rasmussen
Wow, looks like Slack integration would be 🔥!
I'm curious, do any of you guys use Zapier? We're actually thinking about building a Zapier integration instead of Slack because this would enable teams to set up all sort of triggers:
– New post/comment → Slack message
– New post/comment → Email notification
– New post/comment → Open Zendesk ticket
Also 2 step triggers (like all of the ones described above) are included in Zapier's free plan. Would love to hear from more of you if this would solve your problem?