Have the ability to delete users and remove tracked users via admin panel.
You're now able to delete users via the Admin Users page. This will remove all of their:
– Posts that have no votes or comments (just in case the feature is important, while the user is not)
They will also be removed as a tracked user, which is the metric our pricing is based on.
A nice feature that would make Can any more affordable would be to have a feature to auto-delete (suspend?) stale accounts (accounts where someone hasn't used Canny in a configurable amount of time).
My concern is I'd end up paying $50/mo for 100 users and 99 of them would be people who only upvoted 1 feature and never used it again, OR I'd have to manually guess-delete users who may be active on my app's Canny instance.
Hey, we have an old user (one of my test emails) which we have since removed from our database but the votes are still showing in the board. I can't seem to see how to delete them
Hey @MattePaint Support, agreed that we need to give admins a way to delete users. In the meantime if you shoot me an email with the account's email address then I'll remove the votes for you. email@example.com