Have the ability to delete users and remove tracked users via admin panel.
Hey @MattePaint Support, agreed that we need to give admins a way to delete users. In the meantime if you shoot me an email with the account's email address then I'll remove the votes for you. email@example.com
Hey, we have an old user (one of my test emails) which we have since removed from our database but the votes are still showing in the board. I can't seem to see how to delete them
A nice feature that would make Can any more affordable would be to have a feature to auto-delete (suspend?) stale accounts (accounts where someone hasn't used Canny in a configurable amount of time).
My concern is I'd end up paying $50/mo for 100 users and 99 of them would be people who only upvoted 1 feature and never used it again, OR I'd have to manually guess-delete users who may be active on my app's Canny instance.
You're now able to delete users via the Admin Users page. This will remove all of their:
– Posts that have no votes or comments (just in case the feature is important, while the user is not)
They will also be removed as a tracked user, which is the metric our pricing is based on.